Frequently Asked Questions (FAQ)

What is PropertyCard?

PropertyCard is a digital document management platform designed for property managers, agents, and landlords. It allows users to create, store, and manage property-related documents such as portfolios, financial summaries, inventories, and more.

How do I create a PropertyCard?

To create a PropertyCard, simply sign up for an account, then use our easy-to-use dashboard to create property portfolios, add your property details, upload documents, and generate PDF reports. You can start by creating one free card, and additional cards can be created with your chosen plan.

Where can I find information about pricing?

For information on pricing plans, please visit propertycard.com, where you'll find details on our free trial, available tiers, and pricing options tailored to fit your needs.

What is the 7-day free trial?

During your 7-day free trial, you can create and manage an unlimited number of PropertyCards. After the trial ends, you'll need to select a paid plan to continue using the platform.

How does collaboration work in PropertyCard?

With PropertyCard, you can invite collaborators such as your team, business partners, or clients. You can share PropertyCards and assign different permissions (view or edit) to your collaborators, making it easier to work together on property documents. Simply enter their email addresses to send the invitation.

What permissions can I assign to collaborators?

You can assign different access levels to collaborators: either view-only access or full editing permissions. This allows you to control who can modify documents and who can only view them, ensuring that your PropertyCards remain secure and organized.

Is my data secure on PropertyCard?

Yes, your data is secure. PropertyCard uses enterprise-grade security protocols to ensure that all your property documents and personal information are safely stored. All data is encrypted in transit and at rest. We also offer multi-factor authentication (MFA) to further enhance your account's security.

How does the document storage work?

PropertyCard provides unlimited document storage with each paid tier. You can upload and store as many property-related documents as needed. Whether it's contracts, financial summaries, or property images, all your files will be securely stored in the cloud, accessible whenever you need them.

Can I export my documents from PropertyCard?

Yes! You can easily export your documents from PropertyCard as PDF files, which can be shared with clients, partners, or stakeholders. This makes it easy to distribute property reports and other important documents.

What happens after my free trial ends?

After your free trial ends, you will be prompted to select a paid plan that fits your needs. You will still have access to your PropertyCards, but if you exceed the limits of the free plan, you may need to upgrade to a paid tier to continue creating and managing more PropertyCards.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. There are no cancellation fees, and you will continue to have access to your PropertyCards until the end of the billing cycle. After cancellation, your data will remain safe and accessible for up to 30 days.

How do I contact support?

If you have any questions or issues, you can contact our support team through the “Help” section on your dashboard or by emailing us directly at oliver@propertycard.com. We're always happy to help!